Privacy Policy for Custom Creations by SG
Effective Date: 01/02/2024
Introduction
Welcome to Custom Creations by SG! At Custom Creations by SG, we are committed to ensuring the privacy and security of your personal information. This privacy policy outlines how we collect, use, and protect your data when you visit or use our website at www.customcreationsbysg.co.uk. By using our services, you consent to the practices described in this policy.
Information We Collect
We may collect the following information about you:
– Your name, age/date of birth, and gender.
– Contact details: postal address, billing address, delivery address, telephone/mobile numbers, and email address.
– Purchases and orders you make.
– Browsing activities on our website.
– Your password(s) for your account(s).
– Payment card details when making a purchase.
– Communication/marketing preferences.
– Your interests, preferences, feedback, and survey responses.
– Your location.
– Correspondence and communications with us.
– Other publicly available personal data shared via public platforms.
Our website is not intended for children, and we do not knowingly collect data related to children.
How We Use Your Data
We use your personal data for the following purposes:
– To provide goods and services to you.
– To improve and tailor our website to your needs.
– To manage any registered accounts you hold with us.
– To verify your identity.
– For crime and fraud prevention, detection, and related purposes.
– To contact you by email about offers, products, and services with your consent.
– For market research purposes to better understand your needs.
– To enable us to manage our customer service interactions with you.
– Where we have a legal right or duty to use or disclose your information.
Marketing
We may use your personal data to send you email marketing with your consent. You have the right to opt out at any time using the options provided in our communications.
Sharing Data with Third Parties
We may share your personal data with trusted service partners, including suppliers, carriers, and service providers, to provide goods and services. We will not share, sell, or rent your personal data to other organizations for marketing purposes.
Cookies
Our website uses cookies to collect information about your browsing and purchasing behavior to personalize and improve your shopping experience. You can manage cookie preferences through your browser settings.
Data Protection Measures
Custom Creations by SG is committed to keeping all personal data safe and secure through encryption, regular scans, security measures, and internal policies.
Access to Your Personal Information
Under the General Data Protection Rights 2018, you have the right to view, amend, or delete the personal information we hold. Please contact us using the details provided below.
How Long Do We Keep Your Data?
We will not retain your data for longer than necessary, and different retention periods apply for different types of data. Typically, we hold personal data for 7 years.
Legal Basis for Using Data
We collect and use customers’ personal data for the pursuit of our legitimate interests, fulfilling contractual obligations, and complying with legal obligations.
Changes to this Privacy Policy
We reserve the right to change this policy at any time. Please check back regularly for updates.
Contact Information
If you have questions or would like to exercise your rights regarding your personal data, please contact us:
– Email: info@customcreationsbysg.co.uk